Inci Dindar

Inci Dindar

With a background in Software Development, she led design, UX, and product teams across fintech, media, e-commerce, and travel. For the past three years she has consulted full-time on UX and design — including as an external UX consultant for a global management consultancy helping brands and startups with audits, conversion optimization, and design processes.

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Articles by Inci Dindar

Prerender Your Product Pages in Five Stages and Measure What It Actually Won
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Prerender Your Product Pages in Five Stages and Measure What It Actually Won

Prerendering is the rare performance change that can take Largest Contentful Paint close to zero without touching a single template. On Ray-Ban's product pages, mobile LCP went from 4.69s to 2.66s, a ...

Four Designs for Testing a Change You Cannot Split by User, and When Each One Misleads You
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Four Designs for Testing a Change You Cannot Split by User, and When Each One Misleads You

Some of the changes with the largest revenue consequences cannot be split by user. A free-shipping threshold, a price list, a courier mix, a radio flight, a change to who pays for returns: they apply ...

Score a Supplier Accessibility Conformance Report Out of 36 Before You Sign the Contract
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Score a Supplier Accessibility Conformance Report Out of 36 Before You Sign the Contract

A supplier hands you a PDF titled "Accessibility Conformance Report" and every row says "Supports". Procurement treats it as evidence and signs. But the document is almost always written by the vendor...

Write Usability Test Tasks Your Participants Can Actually Fail
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Write Usability Test Tasks Your Participants Can Actually Fail

Most usability reports are honest about what participants did and silent about what the task script made them do. That is where studies quietly fail. Across 1,189 tasks from 115 tests with 3,472 users...

Sell Travel eSIMs Without Getting Trapped in a Price War: Nine Checks From Regulation to Referral Design
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Sell Travel eSIMs Without Getting Trapped in a Price War: Nine Checks From Regulation to Referral Design

A travel eSIM is one of the easiest digital products to launch and one of the hardest to sell at a profit. A reseller can connect to a wholesale API, list plans for well over a hundred destinations an...

Choose Between Conversion Rate, Revenue per User and Capped Revenue Before You Launch the Test
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Choose Between Conversion Rate, Revenue per User and Capped Revenue Before You Launch the Test

Most e-commerce A/B tests get declared on whichever metric moved. That is how a team ships a variant that lifted conversion rate by 4% and lost money. The fix happens before launch: pick one primary m...

Stop an A/B Test Early in Four Planned Looks Instead of Peeking Every Morning
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Stop an A/B Test Early in Four Planned Looks Instead of Peeking Every Morning

If you check an A/B test every morning and stop it the first time the dashboard turns green, your real false positive rate is not 5%. In a simulation testing significance after every observation, Evan...

Choose Card Sorting, Tree Testing or First-Click Testing Before You Redraw Your Menu
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Choose Card Sorting, Tree Testing or First-Click Testing Before You Redraw Your Menu

Optimal Workshop's own dataset, drawn from millions of tree-test tasks, records 70% task success after a correct first click and 24% after an incorrect one. The first label a person picks carries most...

Score Your Checkout Form on 15 Criteria Before You Delete a Single Field
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Score Your Checkout Form on 15 Criteria Before You Delete a Single Field

The average e-commerce checkout in Baymard Institute's 2024 review runs 5.1 steps and contains 11.3 form fields, against the eight fields most sites actually need. That gap is real. It is also the rea...

Choose Moderated, Unmoderated or Asynchronous Usability Testing by the Decision You Need to Close
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Choose Moderated, Unmoderated or Asynchronous Usability Testing by the Decision You Need to Close

Most teams pick a usability testing method by budget or habit, then discover the sessions cannot answer the question that prompted them. The method is not a matter of taste; it is set by the decision ...

Run a Holdout Group That Can Actually Detect What Your Test Wins Were Worth
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Run a Holdout Group That Can Actually Detect What Your Test Wins Were Worth

Your program reports a winner about once a month. Add twelve wins up and the annual deck says conversion should be 18% higher than last year. Finance looks at the P&L and says it isn't. Usually th...

Rank Your CRO Backlog When ICE, PIE, PXL and RICE Disagree
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Rank Your CRO Backlog When ICE, PIE, PXL and RICE Disagree

Only about one third of the ideas tested on Microsoft's experimentation platform improved the metric they were designed to improve, and Netflix has put its own hit rate closer to one in ten (Kohavi an...

Diagnose the Mobile Conversion Gap in Six Gates Before You Redesign Anything
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Diagnose the Mobile Conversion Gap in Six Gates Before You Redesign Anything

Most e-commerce sites take three quarters of their visits from phones and convert them at roughly half the desktop rate. Contentsquare's 2026 Digital Experience Benchmark, built on 99 billion sessions...

Recruit Usability Test Participants in Two Weeks Without a Research Panel
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Recruit Usability Test Participants in Two Weeks Without a Research Panel

You have two weeks to test a checkout flow, no research panel contract, and a stakeholder who has heard that five users is enough. Two of those three constraints are real. The five-user number is not....

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Magnify: Scaling Influencer Marketing with Engin Yurtdakul

Check Out Our Microsoft Clarity Case Study

We highlighted Microsoft Clarity as a product built with practical, real-world use cases in mind by real product people who understand the challenges companies like Switas face. Features such as rage clicks and JavaScript error tracking proved invaluable in identifying user frustrations and technical issues, enabling targeted improvements that directly impacted user experience and conversion rates.